Deal with Criticism and Negative Inquiry
Lesson 22 Module 2
Dealing with Effectively with Constructive and Destructive Criticism
When someone criticises you they're evaluating you against specific standards, whether it’s their own or those of an organization. There is constructive and destructive criticism. We deal with destructive criticism by agreeing only with the truth of a statement and, by using Negative Inquiry we coach the constructive critic to be specific.
For those who prefer to read
Click here to download the script How To Deal Effectively With Criticism and Negative Inquiry.
Disarming your critic
Download the cognitive map and fill it in as you listen to the lessons.
A great book to read is 'When I Say No I Feel Guilty' by Manuel J Smith PhD.